777bq Privacy Policy

Introduction

777bq is committed to safeguarding the privacy of all players who use our platform. This policy sets out our data practices in plain, accessible language.

Our Privacy Commitments

A summary of the core principles that guide how 777bq handles your personal data.

Full Privacy Policy

The complete policy governing how 777bq collects, uses, and protects your personal information.

• 1 What Data We Collect
  777bq collects the following categories of personal data: (a) Registration data — your name, date of birth, registered mobile number, and email address provided when you create an account; (b) Identity verification data — national ID card, passport, or other government-issued documents submitted for KYC purposes; (c) Financial data — payment method details (mobile wallet numbers, masked card numbers), transaction history, deposit and withdrawal records; (d) Technical data — IP address, device type, operating system, browser type, and session timestamps collected automatically when you access the platform; (e) Usage data — game history, betting records, session duration, and feature interactions; (f) Communications data — records of correspondence between you and 777bq customer support, including live chat logs and email exchanges.
• 2 How We Use Your Data
  777bq uses your personal data for the following purposes: (a) Account management — to create and maintain your account, verify your identity and age, and process your deposits and withdrawals; (b) Service delivery — to provide access to games, sports betting markets, live casino, and promotions; (c) Compliance and fraud prevention — to comply with anti-money laundering requirements, verify player age (minimum 21), detect and prevent fraudulent activity, and maintain transaction records as required by applicable law; (d) Customer support — to respond to your queries, resolve disputes, and provide assistance; (e) Platform improvement — to analyse usage patterns, troubleshoot technical issues, and improve the platform's features and user experience; (f) Marketing — to send you relevant promotional content and personalised offers, but only where you have consented to receive such communications. You may withdraw marketing consent at any time.
• 3 Legal Basis for Processing
  777bq processes your personal data on the following legal bases: (a) Contractual necessity — processing required to fulfil our obligations under the Terms and Conditions (account creation, payment processing, game provision); (b) Legal obligation — processing required to comply with applicable anti-money laundering law, age verification requirements, and financial record-keeping obligations; (c) Legitimate interests — processing for fraud detection, platform security, and service improvement, where these interests are not overridden by your rights; (d) Consent — processing for direct marketing, non-essential cookies, and optional data sharing, where you have given explicit consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• 4 Data Sharing and Disclosure
  777bq does not sell your personal data. We may share your data in the following limited circumstances: (a) Service providers — third-party companies that assist 777bq in delivering services (payment processors such as bKash, Nagad, and card networks; KYC verification providers; IT infrastructure and hosting providers; customer support tools). All service providers are contractually obligated to process data only on our documented instructions and to maintain appropriate security standards; (b) Game providers — game data (session identifiers, bet results) is shared with licensed game providers (such as Pragmatic Play, Evolution Gaming, Ezugi) as required to deliver game functionality. These providers receive only the minimum data necessary; (c) Legal and regulatory requirements — we may disclose data to law enforcement, regulatory bodies, or other authorities where required by applicable law or a valid legal order; (d) Business transfers — in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• 5 Cookies and Tracking Technologies
  777bq uses cookies and similar tracking technologies to operate and improve the platform. We use the following types: (a) Essential cookies — strictly necessary for the platform to function (session management, security tokens, login state). These cannot be disabled without breaking core functionality; (b) Analytics cookies — used to understand how players navigate the platform, which features they use most, and where technical errors occur. Analytics data is aggregated and does not identify individuals; (c) Preference cookies — used to remember your settings and preferences (such as language selection) between sessions. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.
• 6 Data Retention
  777bq retains personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Our standard retention periods are: (a) Active account data — retained for the lifetime of your account plus an additional period as required by applicable financial record-keeping law; (b) KYC and identity documents — retained for the period required under applicable anti-money laundering law from the date of account closure or last transaction; (c) Transaction records — retained for a minimum of 5 years from the date of each transaction; (d) Support communications — retained for 2 years from the date of the last communication; (e) Technical logs — retained for up to 12 months for security and fraud investigation purposes. After retention periods expire, data is securely deleted or anonymised.
• 7 Your Data Rights
  You have the following rights in relation to your personal data held by 777bq: (a) Right of access — you may request a copy of the personal data 777bq holds about you; (b) Right to rectification — you may request correction of inaccurate or incomplete personal data; (c) Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations; (d) Right to restrict processing — you may request that we limit how we use your data in certain circumstances; (e) Right to object — you may object to processing based on legitimate interests, including direct marketing; (f) Right to data portability — you may request a machine-readable copy of the data you provided to us. To exercise any of these rights, please contact 777bq support at [email protected]. We will respond to verified requests within 30 days.
• 8 Data Security
  777bq implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: SSL/TLS encryption for all data in transit; encryption of sensitive data fields at rest (including payment details and identity document images); access controls restricting internal data access to authorised personnel only on a need-to-know basis; regular security assessments and penetration testing; and incident response procedures to detect, investigate, and respond to data security events. While 777bq takes robust steps to protect your data, no online platform can guarantee absolute security. If you suspect your account has been compromised, please contact our support team immediately.
• 9 Children and Minors
  777bq does not knowingly collect personal data from any individual under the age of 21. The platform is strictly for adults aged 21 and above. If 777bq becomes aware that personal data has been collected from a person under 21 without appropriate verification, that data will be deleted promptly and the relevant account will be permanently closed. If you are a parent or guardian and believe your child has registered on 777bq, please contact support at [email protected] immediately so we can investigate and take appropriate action.
• 10 Third-Party Links and Services
  The 777bq platform integrates third-party game content from licensed providers including Pragmatic Play, Evolution Gaming, Ezugi, and others. When you interact with these games, limited technical data (session tokens, game result data) is exchanged with those providers as required for game delivery. 777bq is not responsible for the privacy practices of third-party game providers, though all providers used by 777bq are contractually required to handle data in accordance with applicable data protection standards. The platform does not contain links to unrelated third-party websites; all navigation remains within 777bq's own domain and service.
• 11 Marketing Communications
  777bq may send you marketing communications relating to promotions, bonuses, and new features, but only if you have opted in to receive such communications at registration or through your account settings. Each marketing message will include a clear and functional unsubscribe link. If you choose to unsubscribe, we will process your request within 5 business days and you will not receive further marketing emails after that period. Unsubscribing from marketing does not affect service communications, which are sent as required to administer your account (for example, deposit confirmations, withdrawal notifications, security alerts, and KYC requests).
• 12 Changes to This Policy
  777bq reserves the right to update or modify this Privacy Policy at any time. When changes are made, the updated Policy will be published on this page with a revised "Last Updated" date. For material changes that significantly affect how we use your personal data, 777bq will endeavour to notify registered users via a platform notification or email in advance. Your continued use of the platform after a revised Policy has been posted constitutes your acceptance of the changes. If you do not agree with the revised Policy, please stop using the platform and contact support to request account closure.

Contact Us About Your Privacy

How to reach 777bq with privacy-related requests, questions, or concerns.